Hi, hope you all are well. Just need information or help from you guys I am facing an issue with IOS devices. The build is working fine on Android devices but when I open this build on IOS devices it shows me nothing and a black screen appears with this information like a problem repeatedly occurred. I disable the device pixel ratio and then run the build again on IOS now it’s working but the pixel is too much blurry which is hard to read and play . I also have checked the VRAM size which is 180 MB. Need help so I could resolve this issue asap. Thanks
Do you have a lot of large textures in your project?
There are some other topics about this iOS problem. You can find them all in the topic below. Maybe you can find some useful information.
I can’t share project url due to sensitivity, I just wanted to quickly ask if other people are having issues with iPhone Safari/Chrome right now?
Our project has been working fine across all platforms, and just noticed today our game doesn’t load properly on iPhone. You see the PlayCanvas loading bar almost reach the end, then the page crashes. Just displays an empty page with the words: " A problem repeatedly occurred on … my url "
The only things I can think of is that the project has grown …
Is it possible to connect it to a Macbook and use OSX Safari to check the console log for possible errors?
let me share a link with you .i didnt get any error
It crashes on an iPhone XR I tested, though I don’t have access to a Mac at the moment.
Try using the browser dev tools to confirm that you aren’t allocating too much memory. It’s not only the VRAM that matters but also the JS heap, how much memory your code uses.
If that’s not the cause, I’d try and isolate/disable parts of the game until I nail the offending part.
i have reduced the textures some textures as high resolution so i reduce but now nothing happens
Have you already tried this? Try to disable for example some entities or scripts to find the possible cause.
Great! Can you share the cause in your case? Maybe it can help other users too.
resolution issue which i set it like 4200*2200 dimension
That most likely is too big for iOS, and leads to a crash.