You also maybe need to do it on Build page too. This is from project settings
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What Mac OS versions are you using where this is failing? Is this Safari only or happening in Chrome / Firefox?
It happens on Chrome iOS mobile phone for me.
I’m using Safari Version 15.2 (17612.3.6.1.6) on a Mac OS Monterey Version 12.1.
Thank you, but it still doesn’t seem to work. I also tried starting a new project but the materials are still missing and showing the same error message.
Update: Version 1.63.6 worked when I launched it but the materials in the editor mode are still not visible, as well as icons for other controls like translate, scale and rotate.
This seems to be the same problem.
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Saw this too. I’m in the process of installing the new version of macOS and see if this will help. Thank you!
I’m using Safari Version 15.2 (17612.3.6.1.6) on a Mac OS Monterey Version 12.1. And I’m still upgrading to Mac OS Ventura to see if it will work.
@Gwynne_Ferrer thanks for the details. Also, what is failing - are any PlayCanvas projects failing including some (all) in https://playcanvas.github.io/ ?
So far we have not managed to repro this.
So far, all the hero assets are missing its materials whenever I’m in editor mode. Same case happens whenever I start a new project or I re-upload the models (the assets folder doesn’t show the icons for the materials and model). Also the icons for the translate, scale and rotate controls are not visible.
I tried launching with version 1.63.6 and the materials, physics, scripts are all there. Only the editor mode is not working properly.
Update: Sadly, wasn’t able to upgrade my mac OS. Got an error that it failed to personalize the software.
@Gwynne_Ferrer - are you able to create a very simple public project that you can confirm has an issue on your side? We can then try to repro this on our side. Thanks!
Yes.
Also the project that I’m working on right now is only on public
LINK: PlayCanvas 3D HTML5 Game Engine
Here is the new project I tried making that also won’t show the materials.
LINK: PlayCanvas 3D HTML5 Game Engine
Nice, thanks! Would you mind to share some screenshots of the problem in the new project? It seems to work fine for me in the up to date MacOS. Any errors you get there in the console?
Same issues with the materials but now launching version 1.63.6 in the new project only shows a blank screen
Version 1.63.6
While using version 1.64.2 shows the same error.
And the icons for the materials in the assets folder are still not visible
One more thing @Gwynne_Ferrer . Could you please enable Developer menu in your Safari:
in the top menu select Safari → Settings, select Advanced tab and tick ‘Show Develop menu in the menu bar’. Then from the new Develop menu, select Show JavaScript console to see if there are some errors reported there, which I suspect there would be.
Great, thank you, glad to see all of this being related to the same issue, vs having some unrelated issues / crashes taking place.
Oh so do I just need to upgrade my mac OS for PlayCanvas version 1.64.2?
It seems that Apple fixed their internal shader compile error in up to date version of MacOS / Safari, so it’s a good chance that will fix your problems. We will of course try to fix a workaround for those older versions as well.