Unable to Login with Github (Internal Server Error 500)

Help & Support
1

This morning I got signed out of my playcanvas account and when attempting to sign back in using my Github account I recieve “Error: Internal Server Error (500)”

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I have tried:

  • clearing my cache and cookies
  • Multiple different browsers (Edge, Chrome, Firefox)
  • Private browsing
  • Removing all extensions
  • Reinstalling chrome for a clean slate

Other people that I work with are also experiencing the same issue as we all made our accounts with the Github sign in feature.

2

@KPal @yak32

3

Thank you for reporting, we are currently investigating a fix for this

1 Like
4

We have deployed a fix, can you please check again? We apologise for the inconvenience

5

I’m back in! Thank you for sorting this so quickly!

1 Like
6

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