UI Text elements fragments on some devices

Help & Support
1

Hello,

I have a question about a rendering issue on my Samsung S24 Ultra. It currently only appears on this device, but I assume it could affect other devices as well.

The problem is that text elements/fonts are not rendering correctly and appear to be fragmented:

Screenshot_20241008_112912_Samsung Internet
Screenshot_20241008_112912_Samsung Internet1080×366 34.1 KB

Does anyone have any idea what could be causing the problem and whether there is a solution? I’m not sure if this is a bug in PlayCanvas or the device itself, as it doesn’t appear on older devices (s8plus / iphoneX (my other test devices)).

In my oppinion the only option would be to create images for the complete text areas but that would be a horrible effort to do.

Thank you for your contributions!

Best,

Thomas

2

It seems related to this issue: Text elements render odd on certain Samsung models · Issue #6965 · playcanvas/engine · GitHub

1 Like
3

@mvaligursky

Thanks for your input!

Hmmm it dont seem, that there is a solution for this… :confused:

The thing is, that im using a countdown timer - switching this to images / sprites is a bit painful.

I tried to turn of Anti-Alias in the settings but it has no effect. If i understand this correctly there is nothing we can do until it will be fixed from hardware side?

4

It’s likely a problem in their driver, but not sure, at this stage we don’t have a device which we can reproduce it on, so cannot try and see if there are some workarounds.