[SOLVED] PlayCanvas Server Down?

Help & Support
#1

Is PlayCanvas is down. . ?
I trying from last an hour but it’s response is very slow.
My internet downloading speed is 32.64 mb and uploading speed is 45.47 mb at this time.

Playcanvas Sites loading issue
#2

Hi @BitWhacker,

It seems to be working fine here, projects open and load quite fast.

Is it still happening for you?

@yaustar

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#3

Yes, It is still happening, If I open any project it takes 2 to 3 minutes to open and when I play it then it take 5 to 10 minutes to load. @Leonidas

#4

Hi Playcanvas Team,

The playcanvas sites are loading very slow today such as the code editor, launch etc. They were working perfectly yesterday.

I have cleared the cache as well as tried running on a different browser. There is no issue from my ISP side too. Kindly check on this.
My region is Asia.

Regards,
Saad

#5

I am getting the same issue too. My region is Asia.

#6

The deferred DOM Node could not be resolved into a valid node.

Getting this when I click the launch tab, launch just wont render the game!

#7

@Saad_Haider I got the solution, Use VPN. It will run perfectly.

#8

@BitWhacker
VPN having which virutal location?

#9

I can’t see any issues on AWS or our backend at the moment. Maybe a regional issue?

#10

Just randomly select any location, I checked different locations and it’s work fine. @Saad_Haider

#11

Try UK or Ireland.

#12

I used Russia. . @yaustar
It’s working.

#13

@yaustar Yes it works with using the VPN so it might be a regional issue.

1 Like