[SOLVED] Payment Failure Issue

[yash_mehrotra]

I am unable to upgrade to 15$ personal play canvas subscription. Although I have already done payments from the same card details. Please help me out with this issue.

@Albertos @will or anyone?

[Albertos]

Hi @yash_mehrotra! I think @yaustar is be able to help here.

[Leonidas]

You can also reach out to support@playcanvas.com directly if you have a problem with your subscription.

[yash_mehrotra]

@Leonidas I already have mailed but got no response.

[yaustar]

We will be handling this via email