[SOLVED] FBX import issues

Hello. I cannot import an .fbx file with an animation. It seems like the importing process is stuck.

Blender imports it without problems.

Project link: PlayCanvas 3D HTML5 Game Engine

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We’re aware of this, sorry about it, we’re working on a hot fix which should be released shortly.


It has been fixed! The problem has gone. Thanks. Is there a problem with the Blender-based converter host?

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What do you mean?

I mean: was the problem caused by the FBX or the tool that parse/converts files? I thought you use Blender. Or was it caused by the host server which required a reboot/restart or something like that?

It was a bug in our code which converts animation from FBX to GLB format. We were fixing some other bug related to ‘|’ symbol in animation name, which is not allowed on Windows, and broke some other part there :slight_smile:

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I see. Thank you for fixing it so quickly!