[SOLVED] Can't create or delete projects on PlayCanvas

Help & Support
1

I’m currently trying to create a new project on my playcanvas account as well as delete my old projects.

When I login to my account and go under projects, the “new” button is missing completely from the top right corner:

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image2560×1400 169 KB

I’ve then tried to delete my old projects from when I was first playing around with it and the delete project button doesn’t seem to do anything.

I am the owner of both projects (and the only member of the projects) but nothing happens when I clock the button, either through the project itself or through the dropdown menu.

I’ve looked through past posts and I believe I should be getting a pop up asking me to type “delete project” but nothing appears (both print screens are from after i clicked on the buttons)

On either case, I should still be able to create a new project, which doesn’t seem to be working. I’ve tried different browsers to make sure it wasn’t a chrome issue (tried Chrome, firefox, and brave, all seeing the same thing).

I’ve also tried logging off and back in, but nothing seems to make a difference.

Am i missing something obvious?

Thank you in advance for any help.

2

Could you please open the dev console of the browser to see if there’re some issues reported there. You seem to be on Windows, so press F12 (or go to … menu on top right → More Tools → Developer tools. Then look at the Console tab, and reload the page.

@KPal @yak32

3

Yep looks like the same error 11 times:

image
image926×1303 84.8 KB

for simplicity, here is the message in text:


angular.min.js:93 Error: [$compile:tplrt] http://errors.angularjs.org/1.2.20/$compile/tplrt?p0=buttonInnerIcon&p1=%2Fstatic%2Fplatform%2Ftemplates%2Fdashboard%2Fbtn_inner_icon.tmpl.html
    at angular.min.js:7:450
    at angular.min.js:61:190
    at angular.min.js:73:199
    at J (angular.min.js:100:469)
    at J (angular.min.js:100:469)
    at angular.min.js:102:126
    at k.$eval (angular.min.js:112:353)
    at k.$digest (angular.min.js:109:419)
    at k.$apply (angular.min.js:113:173)
    at h (angular.min.js:73:454)
4

We’ll investigate this tomorrow and will be in touch.

5

I am having the same issue. Please let me know if you figured this out!

6

@KPal

7

Hi does it also give the same result if you open it in incognito mode?

8

hello, so we couldn’t reproduce the issue locally, but deployed potential fix for your issue - could you please check your issue again?

9

It works now! Thank you!

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