Hello, I’m a Japanese developer.
I’m currently using PlayCanvas to develop SnapMini.
I played an interstitial ad at the end of the game results, but after closing the ad and coming back to the game, all the sounds stopped playing.
After that, the game runs normally and there are no errors, so I can play it, but I can’t play the sound.
When the next interstitial ad played, the ad sound played fine, but the game sound still didn’t play.
How do I resolve this issue? Thank you.
I also posted a question on the Snap forums, but it seems that all the posts on the forums have not received an official answer in August.
Is it not working…?
Thank you.
If you press the menu button at the bottom right of the screen and return to the game, or open the notification window on your smartphone and then return to the game, all the sounds that were executed while the sound could not be played will be played at once.
After that, it has been confirmed that the sound is played normally until the advertisement is displayed.
Are you aware of this phenomenon? Could it be a SnapSDK issue?
Could you send me your project and steps to reproduce the issue either here or privately through a DM? We have no reports of this issue but I’d be happy to take a look.