Long waiting time for publishing/sharing

Help & Support Gaussian Splatting
1

Hello,

I have been working on a project and tried to publish it and to share it, but it doesn’t work (I can get the embed link and share link, but once you click nothing happens and the site says “Busy processing. Please wait a moment and then reload”). How long is the moment? It’s been two hours and I keep on refreshing the page…

I already tried with a more compressed file, a lighter one but nothing works.

Could anyone help me?

2

Hi, thanks for reporting, we are looking into it!

3

Hi, yes. I’ve been having the same issue when uploading. It just stops halfway when trying to publish and small splat scene.

4

Yesterday, there was indeed a problem. But that was fixed after some time. Today, things have been back to normal. I just checked the queue on the server and it looks healthy. So hopefully you’re no longer having problems.