Issue uploading assets


#1

Hi i have problem uploading asset in playcanvas:


is to slow is only 10 mb fbx file.
look at my speed test:
speedtest
i have almost 3 Mbit for uploading… Do you have any issue with the bandwidth? or maybe is a routing issue from my provider…
Thanks for the help


#2

Can you share the FBX file please?

10MB is VERY large for a FBX model. PlayCanvas servers may be taking a while for it to convert to the internal JSON format. I would also argue that the model has too many polys to render well in the browser.


#3

Hi is not one model is a Scene with a few models.
the scene don’t have a lot of polys check the picture.


how many polys did you recommend for scene. is not for a game is a archviz scene.
by the way,
is gltf supported?
which format is recommended?
is better export one by one?


#4

It’s on the high side but should still be doable (I’m comparing to the Orange Room here)

GLTF is supported via a library: https://github.com/playcanvas/playcanvas-gltf

If you are not planning to load external assets, it’s fine to do it the way you are now.

Can you share the FBX file so I can sanity check the upload of assets on my end?


#5

Hi i uploaded the scene with other internet provider and everything work perfectly.
thanks for your help.