Hi,
Is it possible to remove the end faces of the cylinder primitive so that its hollow or will I need to create a model?
will
2
There’s no option in the API to remove the cylinder caps. However, you could just grab and modify the existing source to generate a cylinder:
This would mainly involve deleting generation of the cap triangles here:
But it might be quicker and easier to just open 3DS Max/Maya/Blender and create a tube. 
I think you can get access to buffers of model and change geometry there.
By the way, the easiest way to hide a face is custom shader.
Nice tutorial, which demonstrates how to hide part of model.
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