[FIXED] Model operations not working

Help & Support
1

I’m having an issue with importing models, or copying them between projects.

When copying, everything gets transferred, including FBX source files, but not model assets. And when trying to import from FBX, the file gets added, but doesn’t parse and gets a red bar under it.

No errors in the editor console, but this is the response I’m getting on asset upload request:
“taskInfo”: “Error: invalid:unknown\n at updateSourceAsset (file:///playcanvas/pipeline/jobs/scene-meta/app.js:632:19)\n at process.processTicksAndRejections (node:internal/process/task_queues:105:5)\n at async PipelineConsumer.processJob [as _processFn] (file:///playcanvas/pipeline/jobs/scene-meta/app.js:306:9)\n at async PipelineConsumer._runJob (file:///playcanvas/shared-libs/lib/pipeline.js:317:28)\n at async PipelineConsumer._processJob (file:///playcanvas/shared-libs/lib/pipeline.js:276:13)”,

Checked on multiple projects and multiple browsers. And it worked about an hour ago.

2

Thank you for the report. The team is aware of the issue and it is currently being investigated.

3

Hi this should be fixed now. Please let me know if it is :slightly_smiling_face:

1 Like
4

FBX import works now. :partying_face: Thank you. But copying a model between projects still only transfers the materials and source FBX file.

1 Like
5

What do you mean by copying a model? like the source FBX file or the entire unpacked folder?

6

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