Hi
I’m encountering some errors when uploading my fbx model file(with animation) to playcanvas. In the beginning I uploaded a 27mb fbx model with animation to playcanvas, but it wont get processed as an import error showed up with no further information on why it failed. After several attempt, i exported another smaller version of that fbx(8mb), now it can be processed and everything showed up in my assets panel. However when i add model into my scene i noticed that all the materials mapped to model were lost, but the materials were imported correctly into my assets panel.
I was wondering if someone else had this situation before? and what could possibly cause the import error when uploading fbx file.
Thanks