Could not connect to the server

Help & Support
1

Hello.
I have a problem with connetction to the server from my pc. The network is ok, and i can connect with my smartphone by 4g, but can’t by wi-fi. I’ve tried chrome, firefox and edge, but nothing worked. It looks like something blocking the editor. May be somebody knows what’s wrong?
The only way to connect is to connect by 4g(
I’ve tried other pc and other network but no succes.
here’s log from chrome:

The SSL certificate used to load resources from https://playcanvas.com will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.
605710:1 The SSL certificate used to load resources from https://code.playcanvas.com will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information.
messenger.js Failed to load resource: net::ERR_CONNECTION_TIMED_OUT
playcanvas-stable.js:377 Powered by PlayCanvas 1.0.1 79eaa99
9AC41E-image-50.jpg Failed to load resource: net::ERR_CONNECTION_TIMED_OUT
VM96:164 WebSocket connection to 'wss://rt2.playcanvas.com/realtime' failed: Error in connection establishment: net::ERR_CONNECTION_TIMED_OUT
WrappedWebSocket @ VM96:164
s3-eu-west-1.amazonaws.com/static.playcanvas.com/images/icons/favicon.png Failed to load resource: net::ERR_CONNECTION_TIMED_OUT
5VM96:164 WebSocket connection to 'wss://rt2.playcanvas.com/realtime' failed: Error in connection establishment: net::ERR_CONNECTION_TIMED_OUT
WrappedWebSocket @ VM96:164
2

I had the same troubles from Russia. So if youre there, just use VPN in order to get stable connection.

1 Like
3

Thank you. Looks like it our local problem. I’ll try opera with vpn.

4

Amazon did have some problems with DNS servers being hacked and AWS urls being redirected elsewhere.

5

No, Amazon partially blocked in Russia by government.
He have troubles with many services. Amazon, Youtube (google as well), Twitch, Viber.

7

May be somebody should make a message to users from Russia, because without VPN there is no way to use the engine at this time. I installed Opera and turn on VPN, and all works. But i can’t show my project to my friends, because it just doesn’t open.

8

When connecting to a website, if Google Chrome browser fails to fetch the website to the browser, it throws an error saying “This site can’t be reached Error” – ERR_CONNECTION_TIMED_OUT. It means the server is taking too much time to replying. The main reason behind this error is your computer can’t be able to access the internet connection or maybe something blocking your network to establishing a connection. Apart from the Network issue, there can be multiple reasons why this error shows up. Before going to any fix, please make sure the server you want to open is exist. If server exist, there are numerous solutions which can be used to solve this error.

Clear your Chrome browsing data
Check your Network Cables, Restart your Router and Reconnect
Check your Windows Host File
Remove Proxy
Flush DNS and reset TCP/IP
Run Chrome Cleanup Tool