@will the outage was on the 3rd of April.
Regarding the loading times, another week in and these stalls and server disconnections are really adding up in a big way to our production time. For example, I will make a change to some values in the inspector, reload the game, and the changes won't be there - none of the changes I made in the scene go through. So I'm forced to reload the page and make them again. This is exacerbated by the fact that I'm located in China. There is a big market here for lightweight browser apps that work in WeChat by the way
Even if these things were less frequent, my own feedback on the matter is that most teams want more fine grained control over workflow and versioning than what any single unified solution could provide. Unity for example has been trying hard at this for years (Collab being the latest example) - it's a noble endeavor but ultimately not something we're at all interested in. And if we were forced to use their Collab feature in order to collaborate the Unity editor would be a much less attractive sell; what's a feature to some is "getting in the way" to others.
Again I don't mean this to be rude, I hope you take this as constructive and maybe at the end of the day we're simply not your target. But what we need is basically a lightweight set of tools so that our artists / designers / programmers / whoever have an easy to use visual way of setting up "scene as configuration", blueprinting out entities (ie, some way of defining a notion of "prefab"), etc. Maybe eventually we could find a "realtime", service based workflow that makes sense but at the moment it actually hurts.
One possible solution (for our needs) would be an option to run everything through a local server - we already have one for other needs anyway. This would at least solve the connection issues for us. But again even better would be some kind of option to run things entirely locally if desired. Anyway I'd be happy to go more into detail with your product team discussing these issues further if y'all are interested