SOS Load animation FBX

I need to upload an animation exported from max (fbx) to my playcanvas. Before I had no problems but now with the changes I don’t know how to do it.
If someone can help me . The problem is not the export since I can load it in animation (legacy) and I see its preview but it does not “seen” in the scene.

I load the animation as it was done before but you can’t see it :-((((((((

I would appreciate it very much.
thank you very much (sorry for my English)

Hi @Ibon ,

It’s difficult to help without seeing the issue. Can you share the project or the fbx?