Hi everyone. We’re experiencing slowness in the Launch Page. We are currently investigating. We’ll update on the situation in this thread.
We are still investigating and have some plans for mitigation.
We’ve scaled up the affected servers to start bringing services back up. Currently monitoring
It’s performing a bit better, but still slower than usual
We’re able to work at least!!
While the Editor and Launch Page have been performing as expected for about an hour now, we’re seeing a delay of about 13 seconds to load non-Editor related logged in pages. Now investigating that. But for the most part, things are operating much better now.
Looks like Editor and Launch pages seem to be back to near 100%. We will still monitor throughout the day.
https://playcanvas.com and user projects dashboards seems to still be a bit slower loading and we are investigating the cause.
We have been in the middle of work that should prevent this problem happening in the future and will be looking to release that as soon as possible.