Problem importing fbx file

Help & Support
1

Hi guys,

Whenever I try to import my 3d model into Play Canvas it seems to get halfway through processing the .json data then it just stops. It gives me no error, and it generates the .json file. But when I try to drag the file into the scene it has no mesh at all. The inspector shows all the correct mesh instances but just won’t display the model.

Any ideas

Cheers

3

How big is the FBX file in MB and how big is the model in terms of ploygons?