Network error for .basis files

Suggestions & Feedback
1

I just ran into a string of network errors for compressed textures. And, now I can’t re-create the issue to report it. I suppose it may have been caused by a server glitch/hiccup, that was just resolved.

Here is what happened:
Launch scene. Network error for “texture A.basis”, claiming ‘length mismatch’.
I removed compression and re-compressed “texture A”.
Launch scene. No errors.
Launch scene, again. Network error for “texture B.basis”, claiming ‘length mismatch’.
I removed compression and re-compressed “texture B”.
Launch scene. No errors.
Launch scene, again. Network error for “texture C.basis”, claiming ‘length mismatch’.
…
…
rinse
repeat

Then, as suddenly as it started, these errors went away.

Can I confidently blame the BASIS servers? Or, do I need to dig into this from the project side?

2

That’s weird :thinking:

I don’t suppose you have a screenshot for these errors?

3

No, unfortunately not. Just as I was starting to dig into what may be going wrong (and through consultation with an HTML programmer), the problem went away.

I’ll try to grab a screenshot if the problem returns.

4

This happened once again, but in a different project. Then it went away, again.

image

5

We will be investigating this today