I recently purchased a character asset from SketchFab. When importing into PlayCanvas I noticed the rotation of the model was off. So I imported this FBX into Clara.io to fix the rotation, then exported to FBX and re-imported back into PlayCanvas.
I was able to fix the rotation issue of the model, but now when I try to apply the animation of that model it will not playback. I imagine this is an issue with Clara.io export where some data or node references are being lost.
I’m not asking anyone to troubleshoot Clara.io but curious if there is a better way for me to address the model rotation issue (*while avoiding this animation issue I am experiencing now) maybe in PlayCanvas or with another 3D Software that is known to work well with PlayCanvas.
If you happen to have experience with Clara.io and PlayCanvas and know how to fix the issue I am describing that would be awesome too!