Can't update Template anymore

Help & Support
1

Hey hey :slight_smile:

We are currently experiencing problems when trying to apply changes to our templates. When we try change the position of children or add a script, we cannot apply it. In the bottom right we see the small loading bar, with a number next to it, but it never finishes the process of applying the differences.

We are working with templates almost since they have been released, so some of them are a few months old. We just found out, that younger templates do not have this issue, even if they are just as complex as the old ones. We unlinked one of the non-working template instances from it’s template, created a new template from it and then successfully changed and applied some properties.

Maybe there was an update released, which was not 100% backwards compatible? Or do you have another idea what causes this issue and how to fix it? We of course don’t want to unlink all our templates and recreate them.

Thanks in advance :slight_smile:

2

Hi @AliMoe, thanks for letting us know about the issue you are experiencing. We are investigating and will get back to you - sorry for the inconvenience.

3

Can you please verify if the issue is fixed if you refresh the Editor and try to apply the changes to your templates?

4

Unfortunately no, refreshing the browser tab doesn’t fix the issue.

5

OK thanks - could you add me to your project so I can have a look? My username is vaios. You can PM me the details of which scene / entity / template you’re having issues with.

6

Resolved via DMs